Frequently Asked Questions
Do you make the products you sell?
Yes, mostly. We manufacture all 3d printed parts in Ohio with locally sourced materials. Para Cord is purchased from a US supplier and made in the US. The aluminium extension pole is sourced in China and made to our specifications. We print and attach the plastic end in Ohio. The tarp clips are sourced from China.
Are 3D printed parts strong enough everyday use?
Yes all our designs have been optimized for 3D printing. We have tested all our designs for strength and longevity.
Will your products degrade or fade in the sun?
We print all our products using UV resistant ASA (Acrylonitrile Styrene Acrylate) filament. ASA is made for the outdoors. It will resist fading, yellowing and degrading over time. Many exterior automotive parts are made using ASA. Our adhesive tapes are designed for use in industrial paint ovens and will hold up in the heat of the sun.
How are your product rated?
Our products are tested in an oven holding the rated weight for 21 days. This means if it has a 20 lb rating at 160 deg, the test piece held 20 lbs in a 160 deg oven for 21 days with no visible signs of change. Could it hold more for longer? Probably, but it has not been tested.
Do you have installation instructions online?
All our products are engineered to be as simple as possible to install and most are self-explanatory. However, we do have installation guides for some products that are included with the shipped materials and which can also be viewed here.
Can I see your products being used?
Do you have a guarantee or warranty?
Yes, we stand behind our products 100% and hope you will enjoy them for a long time. However, in case you aren't fully satisfied, we offer three levels of protection.
60 Day No Questions Asked Return Policy for all unused products
One Year Workmanship Guarantee
Two Year Adhesion Guarantee